Terms of Service · Websoup

Who we are

Websoup is an independent web design and development studio run by two people. In this document, “we”, “us” and “the studio” mean Websoup; “you” means the person or business using this website or engaging the studio.

Everything here is written to be read once and understood. If a clause is unclear, ask before you agree to it — we would rather rewrite a sentence than argue about it later.

What these terms cover

These terms govern two things: your use of websoup.in, and the general basis on which the studio takes on work.

They apply the moment you browse this website or send an enquiry.
They form the baseline for any project we agree to build.
A project-specific written brief sits on top of them. Where the brief and these terms disagree about that project, the brief wins.

Using this website

You may read, print and share this website freely. You may not copy its code, design or written content to build a competing product or to pass off our work as your own.

The site is served as static files. It is offered as it is — we work hard to keep it accurate and available, but we do not guarantee uninterrupted access.

Enquiries and quotes

Prices shown on this website describe our standard packages. They are an invitation to discuss work, not a binding offer on any particular project.

A quote becomes binding once we have confirmed the scope with you in writing and you have accepted it. Until that point either side can walk away with nothing owed.

Currency conversions displayed on the pricing page are for convenience. The currency named in your written quote is the one that governs.

Scope, revisions and changes

Every engagement starts with written requirements: the pages, the features and the deliverables. That document is what the fixed fee is priced against.

Refinement inside the agreed scope is included. We keep working the draft with you until it is finished.
Anything outside the agreed scope is quoted separately, priced to the size of the change, and only started once you have approved that price.
A change you request that materially expands the project may also move the delivery date. We will say so at the time rather than afterwards.

Fees and payment

Unless your written quote says otherwise, projects run on a 50/50 split: half the fee to begin work, the balance once the site is complete and approved.

The advance is what reserves your slot in the schedule.
The balance falls due on completion, before handover and before final deployment to your own domain.
Recurring services such as maintenance are billed monthly in advance and can be cancelled by either side with reasonable notice.
Taxes, payment-processor charges, domain registration and hosting fees are yours unless the quote explicitly folds them in.

What we need from you

A fixed price and a short timeline both depend on you supplying what only you can supply.

Content — text, images, logos and details — in a usable form, at the time agreed.
Confirmation that you own or are licensed to use everything you send us. You keep responsibility for that, and you indemnify us against claims arising from material you supplied.
Timely feedback. Prolonged silence pauses a project, and a paused project may need to be rescheduled around other work.
Accurate information about your business. We will not knowingly publish claims we believe to be misleading.

Intellectual property and handover

We retain all rights in the code, designs and assets we create until the final payment for that project has cleared. On clearance, ownership of the deliverables transfers to you.

Handover means the full source, the deployed site and the assets we made for you — including any logo produced under the package.

Two carve-outs, stated plainly. First, we keep the right to reuse our own generic techniques, patterns and internal tooling; nothing here stops us building websites. Second, third-party components keep their own licences and are passed to you on those licences.

Your domain name and hosting account are registered in your name and remain yours throughout. We never hold them.

Third-party services

A finished website usually depends on services we do not run: a registrar, a host, a payment provider, a font or map provider, an email service.

We will recommend sensible options and set them up with you, but those services are governed by their own terms and priced by them. We are not liable for their outages, price changes or policy decisions.

Portfolio and credit

We reserve the right to display work we have built — screenshots, descriptions and a link to the live site — in our portfolio, on this website and in marketing material.

If a project is genuinely confidential, tell us in the brief and we will agree an exclusion in writing before starting.

We do not add a visible credit line or badge to your site unless you ask for one.

Warranties and what we do not promise

We warrant that the work will be performed with reasonable skill and care, and that the delivered site will function materially as described in the agreed brief on current versions of mainstream browsers.

We do not promise any of the following, and no one honestly can:

A specific search ranking, traffic volume, conversion rate or revenue figure.
That the site will be free of every defect, or compatible with browsers and devices that did not exist when it was built.
That third-party services it depends on will keep working unchanged.

Defects reported within thirty days of handover that stem from our build are fixed at no charge. Changes of mind, new requirements and problems caused by edits made after handover are chargeable work.

Limitation of liability

Nothing in these terms limits liability for fraud, for death or personal injury caused by negligence, or for anything else that cannot lawfully be limited.

Subject to that, our total liability arising out of any project is capped at the total fees you paid us for that project. We are not liable for indirect or consequential loss, including lost profit, lost business, lost data or loss of goodwill.

Cancellation

You may cancel a project at any time in writing. The advance covers work already performed and the schedule slot held for you, and is non-refundable once work has begun. Any work completed beyond the advance is invoiced at the point of cancellation.

We may decline or withdraw from a project — for instance where requirements shift beyond what was agreed, where content we are asked to publish is unlawful, or where a communication breakdown makes delivery impossible. In that case you pay only for work completed, and we hand over what exists.

Changes to these terms

We may update this document as the studio changes. The version published here is the current one, and the date at the top tells you when it last moved.

Changes are not retroactive: a project already under way runs on the terms in force when it was agreed.

Contact

Questions about this document, or about anything you are being asked to agree to, go to hello.websoup@gmail.com. A person reads it.

End of document · 22 August 2026